![]() Conversational Commerce done through Lead Generation, Upselling, Assisted Selling etc. Proactive communication through Automated notifications to enhance customer experience.Build customer relationships by leveraging one of the highest engagement communication platforms.Features such as Shared Team Inbox, Pre-Approved WhatsApp Templates, Automated notifications, Analytics, User Management, Auto Replies and many more provide numerous benefits to business owners. Interakt helps business owners leverage WhatsApp Business APIs to manage their end customers. β Why should businesses migrate to Interakt? After migration is complete, the Destination WABA can start sending messages immediately, without any downtime. Until migration is completed by registering the phone number on the Destination WABA, the Source WABA can continue to send and receive messages without disruption in service. The whole migration process can be done in a matter of minutes. β How much time does WhatsApp Business BSPs migration take? To look at how Interakt gives you a bang for your buck. In addition to this, pricing changes apply as per the Destination BSP. Messages sent from the source, and that are not delivered before migration, are still charged to the Source BSP when they get delivered. Messages sent before migration are charged to the Source BSP. Messages sent after migration are charged to the Destination BSP. β What happens to the billing and charges while migrating WhatsApp Business BSPs ? Low quality, rejected, pending templates and chat history is not migrated from Source BSP to Destination BSP as part of this process. These can be used immediately and do not have to undergo a review process again with WhatsApp. Under templates, itβs only the high quality template messages that are migrated as per this process. Template Messages that have been approved previously.In addition to keeping the registered phone number, business owners can retain the: What gets retained while migrating WhatsApp Business BSPs? Destination WABA: The WhatsApp Business account the number will be migrated to is referred to as, Destination WABA.Source WhatsApp Business Account (WABA): The WhatsApp Business account the phone number is currently registered to is referred to as, Source WABA.Destination BSP: The BSP you are migrating to is the Destination BSP.Source BSP: The BSP you are migrating from is called the Source BSP.Note: This migration process is different from migration of Business App to WhatsApp Business APIs. Even if you are not using a BSP but consuming the WhatsApp Business APIs on your own, you can migrate to a BSP like Interakt (the official WhatsApp Business APIs Service/Solution Provider) easily as part of this migration. In this blog we will understand the migration and answer some common questions around the same. WhatsApp allows businesses to switch their BSPs (Business Service Providers) from one to another without losing the registered WhatsApp number.
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